Operations Manager

Operations Manager – Interior Fit-Out Contractor

Location: Essex / London region 
Contract Type: Full-time, Permanent
Reports To: Managing Director / Senior Management

About Us

We are a rapidly growing interior fit-out specialist, accredited by Constructionline Gold and IFC Certification for passive fire systems, stud partitions, timber fire door sets, and more. Since 2016, we’ve completed high-profile contracts—ranging from financial institutions to museums and stadiums—while consistently exceeding client expectations

Role Overview

The Operations Manager will lead the successful delivery of interior fit-out and refurbishment projects, overseeing site teams, quality, safety, and financial performance from award through to handover.

Key Responsibilities

Project Delivery & Oversight

• Oversee multiple live projects across commercial, residential, and public sectors.

• Coordinate trade packages—drywall, ceilings, glass partitions, joinery—ensuring on-time, on-budget delivery ibuild-interiors.com+2ibuild-interiors.com+2ibuild-interiors.com+2.

• Monitor site performance, adherence to schedules, and subcontractor coordination.

Quality, Health & Safety

• Enforce compliance with IFC, FIS, and Constructionline standards ibuild-interiors.com+8ibuild-interiors.com+8ibuild-interiors.com+8.

• Maintain high safety and quality standards through site inspections and audits.

Team Leadership

• Manage and mentor site managers, supervisors, and operatives.

• Foster a positive team culture and drive continuous performance improvements.

Financial Control

• Manage project budgets, cost forecasting, and margin control.

• Report progress and issues promptly to the senior management team.

Client & Stakeholder Management

• Act as primary contact for clients, consultants, and subcontractors.

• Maintain regular communication, manage expectations, and resolve issues proactively.

Process Improvement

• Identify operational inefficiencies and implement best-practice initiatives.

• Support the implementation of new systems to streamline processes and improve project delivery.

Essential Experience & Skills

• Proven 5+ years in operations or project management within interior fit-out, refurbishment, or specialist subcontracting.

• Hands-on experience with drywall, ceilings, glass partitions, and joinery chamberofcommerce.uk+11ibuild-interiors.com+11ibuild-interiors.com+11 ibuildukltd.co.uk ibuild-interiors.com+1ibuild-interiors.com+1.

• Strong knowledge of UK construction regulations and certifications.

• Excellent leadership, communication, and commercial awareness.

• Proficient in MS Office and project management tools; digital fluency valued.

Desirable Qualifications

• NEBOSH, SMSTS, or equivalent health & safety qualification.

• Familiarity with IFC Certification and Constructionline accreditation.

• Background working on commercial or public-sector fit-out projects (e.g., museums, financial HQs).

Personal Attributes

• Highly organised with a proactive problem-solving approach.

• Strong attention to detail and disciplined in quality control.

• Confident leading multi-site operations and fostering team development.

• Flexible and willing to travel to project locations as required.

Benefits & Package

• Competitive base salary with performance bonus.

• Company vehicle or allowance.

• Pension, health, and wellbeing benefits.

• Training and professional development support.

• Clear progression path to senior leadership roles.