Service Technician

Our client is a well-established commercial and industrial mechanical contractor with a strong presence throughout Florida. Known for its commitment to customer service, technical excellence, and quality workmanship, the company provides HVAC service, maintenance, controls, commissioning, and mechanical solutions across a diverse portfolio of facilities including healthcare, commercial office, industrial, institutional, and mission-critical environments.

With a reputation for delivering responsive service and solving complex mechanical challenges, the organization continues to invest in its people, technology, and long-term growth. As they expand their service operations, they are seeking a skilled Service Technician to join their team.

The Service Technician serves as a key representative of the company in the field, working directly with customers, facility teams, vendors, and internal operations personnel to diagnose issues, perform repairs, execute preventative maintenance, and support commissioning activities. The ideal candidate will have hands-on experience with commercial HVAC equipment, strong troubleshooting abilities, and a commitment to delivering exceptional customer service.

Responsibilities

• Perform preventative maintenance, troubleshooting, diagnostics, and repairs on commercial HVAC and mechanical systems.
• Start up, test, commission, and verify the performance of newly installed HVAC equipment and systems.
• Diagnose mechanical, electrical, controls, and system performance issues and implement effective solutions.
• Complete service calls while maintaining high levels of safety, quality, and customer satisfaction.
• Inspect, maintain, and repair chillers, boilers, pumps, air handling units (AHUs), rooftop units (RTUs), cooling towers, and related equipment.
• Perform system testing, functional performance verification, and operational checks during commissioning activities.
• Complete service documentation, maintenance reports, startup forms, and commissioning records accurately and promptly.
• Coordinate with customers, project managers, subcontractors, and vendors to ensure successful service delivery.
• Identify potential equipment failures and recommend corrective actions, upgrades, or replacement solutions.
• Maintain compliance with company safety policies, OSHA regulations, and industry best practices.
• Assist with emergency service calls and support customers during critical equipment outages.
• Communicate equipment conditions, repair recommendations, and project updates to customers and internal teams.
• Support warranty work, equipment startups, retrofit projects, and system optimization efforts.
• Build and maintain strong customer relationships through professionalism, technical expertise, and responsive service.

Required Qualifications

• 3+ years of experience as an HVAC Service Technician, Mechanical Technician, Commissioning Technician, Startup Technician, or similar role.
• Strong knowledge of commercial HVAC and mechanical systems, including: Chillers, Boilers, Cooling Towers, Pumps, Air Handling Units (AHUs), Rooftop Units (RTUs), Variable Air Volume (VAV) Systems, Building Automation Systems (BAS/BMS), Hydronic Systems, DX Refrigeration Systems
• Experience troubleshooting mechanical, electrical, and controls-related HVAC issues.
• Ability to read and interpret mechanical drawings, wiring diagrams, equipment submittals, and technical manuals.
• Experience performing equipment startups, commissioning, testing, and system validation is highly preferred.
• Strong problem-solving and diagnostic skills with the ability to work independently in the field.
• Excellent communication and customer service skills.
• Ability to manage multiple service calls and priorities in a fast-paced environment.
• Proficiency with service reporting software, tablets, and Microsoft Office applications.
• EPA Certification preferred.
• Valid driver's license and ability to meet company background screening requirements.