HVAC Account Manager

Our client is a leading mechanical services contractor with a long-standing reputation for delivering complex HVAC, building automation, energy, and facility solutions across healthcare, commercial, educational, industrial, and mission-critical environments. The organization is recognized for its commitment to service excellence, technical innovation, and long-term client partnerships. With a strong presence throughout Florida, they provide comprehensive solutions including preventative maintenance, retrofit projects, energy efficiency upgrades, controls integration, and capital improvement programs.

The company continues to experience significant growth and is seeking high-performing professionals who can help expand existing customer relationships while identifying new business opportunities throughout the region.

The HVAC Account Manager will serve as the primary point of contact for an established portfolio of commercial and industrial clients, focusing on relationship management, account growth, and client retention. This position is responsible for identifying opportunities within existing accounts, developing long-term maintenance and service strategies, and ensuring customers receive exceptional support throughout the lifecycle of their facilities.

The ideal candidate is a customer-focused professional who understands the value of building long-term partnerships while uncovering opportunities for additional services, system upgrades, energy improvements, and capital projects.

Key Responsibilities

• Manage and grow a portfolio of existing HVAC service and maintenance accounts.
• Develop strong relationships with facility managers, property managers, chief engineers, operations leaders, and ownership groups.
• Conduct regular client visits to review system performance, operational challenges, and upcoming facility needs.
• Identify and develop opportunities for preventive maintenance agreements, repair services, equipment replacements, retrofits, controls upgrades, and energy-saving initiatives.
• Act as the primary liaison between clients and internal operations, service, and project teams.
• Prepare estimates, proposals, renewals, and service agreements.
• Support the execution and renewal of recurring maintenance contracts.
• Maintain a proactive account strategy focused on customer retention and revenue growth.
• Track account activity, opportunities, and forecasts within CRM platforms.
• Resolve customer concerns and ensure a high level of client satisfaction.
• Collaborate with service managers, technicians, project managers, and leadership to deliver exceptional customer outcomes.

The ideal candidate is a motivated sales professional with experience developing and managing client relationships within the HVAC, mechanical construction, building services, facilities management, building automation, energy services, or related technical industries.

Successful candidates typically possess:

• 3+ years of experience in HVAC service sales, mechanical contracting, facility services, building automation, or technical solutions sales.
• Strong business development and account management skills.
• Experience selling maintenance agreements, retrofit projects, energy solutions, capital equipment upgrades, or service programs.
• Ability to engage with facility managers, property managers, building engineers, operations leaders, and executive stakeholders.
• Proven ability to generate leads, develop proposals, and close business opportunities.
• Strong communication, presentation, and relationship-building skills.
• Self-motivated mindset with the ability to manage a sales territory independently.
• Technical aptitude and the ability to understand mechanical systems and customer operational challenges.